The auditing profession is understandably shaken by the impact of automation on audit services. A substantial portion of what we as auditors do now as auditors can and will be accomplished by machines in the not too distant future. Oddly enough for a client service profession, the topic of how these changes will impact our clients has never come up. A quick Google search shows no articles or information on what audit clients should expect to experience in the next 3-7 years. With all the focus on our profession, processes and standards, we’ve lost focus on the most important part of our services: the client.